Digitizing Transport Operations for a Fleet of 50 Vehicles

The Challenge

MegaLogistics tracked 50 vehicles using spreadsheets and phone calls. Dispatchers spent 3 hours daily on manual route planning, and clients had no visibility into shipment status.

Our Solution

We built a custom logistics dashboard with real-time vehicle tracking, automated route optimization, and a client-facing portal for shipment status. Integrated with Google Maps API for live tracking.

How we did it

1. 1Shadowed dispatchers for two days to understand the spreadsheet workflow before replacing it - the tool had to fit their day, not the reverse.
2. 2Built a logistics dashboard with live vehicle tracking on Google Maps API, automated route optimization, and dispatch alerts.
3. 3Added a client-facing portal so customers check shipment status themselves instead of calling the dispatch desk.
4. 4Rolled out in phases - one fleet segment at a time - and trained dispatchers with their own real routes, not demo data.

Results

Key takeaways

• Route planning dropped from 3 hours a day to 20 minutes, freeing dispatchers for exceptions instead of spreadsheet maintenance.
• Automated route optimization cut fuel costs 25% in the first quarter - optimization paid for the dashboard.
• The client portal deflected most status calls, and dispatch errors fell 80% once humans stopped re-typing data.